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General Shipping FAQ. Where do you ship from?. Apollo Scooters ships from two main locations based on availability and customer address: Vancouver (British Columbia, Canada) and Kansas City (Kansas, USA). Delivery times vary depending on your region:
Location-Specific Shipping Questions. Do you ship to Canada and the USA?. Yes, shipping is available to physical addresses in both Canada and the United States (excluding Hawaii and Alaska). PO boxes are not eligible for delivery. Do you ship to Hawa
Once your order is picked up by our couriers, shipping times will vary depending on your location, but on average takes anywhere from 3-7 business days. We automatically notify you by email when the product does ship out and provide a tracking...
When we create and print a shipping label for your order, you receive an automated email notifying you of your tracking number. When you first receive your tracking number, it may look like this: {{ #asset 231668209688913 }} This is completely...
Apollo uses various shipping carriers based on the delivery location. Our partner carriers include: UPS FedEx Canada Post Unfortunately, we cannot choose a carrier outside of these options.
((( Label Created/Shipment information sent The courier has received the shipment details and billing information from Apollo. Once the courier has possession of the shipment and moves it within their network, the status will be updated. This...
We unfortunately do not ship to the UK. However, we have two UK dealers that can help you out: Beyond PEV and Ride and Glide! Both are reputable scooter dealers, two of the largest in the UK, with great reputations for quality customer service....
Unfortunately, not. After 2-3 failed delivery attempts, your package will be held at the nearest facility/access point for pickup before being sent back to the shipper. Please contact the courier directly to understand your options for pickup....